Terms and Conditions of Use

Welcome to serenityfeedback.com. By accessing or using this website, you acknowledge that you have read, understood, and agreed to be bound by the following Terms and Conditions. If you do not agree to these terms, please do not use this website.


1. Eligibility

  • Persons under the age of 18 are not permitted to make purchases from serenityfeedback.com.
  • By using this website, you confirm that you are at least 18 years old or have the consent of a legal guardian.

2. Membership

  • Membership to serenityfeedback.com is free of charge and easy to obtain.
  • Members are responsible for the accuracy of the information they provide during registration.

3. Prices and Sales Conditions

  • All prices and sales conditions listed on serenityfeedback.com are valid exclusively on this website.
  • serenityfeedback.com reserves the right to change prices, images, features, and any other published information without prior notice.

4. Errors and Cancellations

  • serenityfeedback.com is not responsible for typographical or system errors that may occur in prices or content.
  • In cases where incorrect pricing, scope, or features are displayed, serenityfeedback.com reserves the right to cancel the order.

5. Fraud Prevention

  • serenityfeedback.com, at its sole discretion, may cancel any order if there is suspicion of fraudulent activity involving the payment method.
  • The website may contact the buyer for additional information to ensure transaction security. Findings from such reviews are not required to be shared with the buyer.

6. Personal Use

  • By purchasing from serenityfeedback.com, you confirm that your purchase is intended for personal use only and not for resale.

7. Intellectual Property Rights

  • All text, images, and materials published on serenityfeedback.com are protected by copyright and may not be used, reproduced, copied, or published on any other platform without prior written permission from serenityfeedback.com.

8. Payment and Order Processing

  • For Wire Transfer/EFT payments, the order processing date is the date when the payment is confirmed to have reached our bank account, not the date the order was placed.
  • serenityfeedback.com does not guarantee that all products displayed on the website are in stock. Products may be made to order.
  • If production of an ordered out-of-stock item is not possible, the customer will be informed by email or phone, and the full amount paid will be refunded within 7 business days to the original payment method.

9. Product Variations

  • Due to handmade production, slight variations may occur in carat weight, gram weight, or other product specifications. Adjusting rings to the customer’s specified size may also result in weight differences.

10. Acceptance of Terms

  • By using serenityfeedback.com, you acknowledge that you have read, understood, and accepted these Terms and Conditions.
  • serenityfeedback.com reserves the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of the website constitutes acceptance of any revised terms.

Persons under the age of 18 are not allowed to make purchases from serenityfeedback.com.

Becoming a member of serenityfeedback.com is extremely easy and free of charge.

All product prices and sales conditions offered on serenityfeedback.com are valid only on serenityfeedback.com.

serenityfeedback.com reserves the right to change prices, images, features, and all other published information without prior notice.

serenityfeedback.com is not responsible for any pricing or content errors caused by typographical or system mistakes. serenityfeedback.com reserves the right to cancel orders where the price, scope, or features are displayed incorrectly.

serenityfeedback.com, based on its own security criteria and review, reserves the right to cancel an order or contact the customer for additional information to ensure transaction security if there is any suspicion of fraud related to the credit card or other payment methods used in the order. The findings obtained as a result of this security review are not required to be shared with the customer.

By making a purchase from serenityfeedback.com, you acknowledge that the purchase is intended for personal use and not for resale.

No text or visual material published on serenityfeedback.com may be used without permission. None of the materials or functionalities on this site may be published, copied, or reproduced on other platforms without the prior authorization of serenityfeedback.com.

The processing date for wire transfer/EFT orders is not the date the order is placed but the date when the payment is confirmed to have reached our bank accounts.

serenityfeedback.com does not keep stock for all the hundreds of products offered for sale on serenityfeedback.com. Ordered products may be produced when necessary. However, for various reasons, production of certain out-of-stock products may not be possible. In such cases, the customer is informed via email or phone, and the full amount paid for the product is refunded within one week to the credit card used for the order or to the bank account if the payment was made via wire transfer/EFT.

Due to the handmade production process of products ordered from serenityfeedback.com, variations in carat weight and grams may occur. Adjusting rings to the size you specify may also cause differences in the gold weight.

By using the serenityfeedback.com website, you acknowledge that you have read, understood, and accepted the above terms and conditions.